Amazon recruitment for Any Graduates & 10 +2 for Shipping & Delivery Support Associate

 Amazon recruitment for Any Graduates & 10 +2 for Shipping & Delivery Support Associate


About This Profile:-
The SDS Associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. The SDS Associate are expected to identify Delivery Partner concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.

Details Requirements:-

Company: Amazon, India

Position: Shipping & Delivery Support Associate

Location: Delhi, India

Required: Graduation/10 +2 in any specialization from a recognized university.

Responsibility and Other Requirements Details:-
  •  Effectively communicate in a clear and professional manner at all times
  • Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
  • Effectively manage sensitive cases by reporting up the escalation matrix
  • Demonstrate excellent time-management skills
  • Maintains or exceeds targeted performance metrics
  • Actively seek solutions through logical reasoning and identify trends to suggest process improvements
  • Graduation/10 +2 in any specialization from a recognized university.
  • Excellent communication skills (written and verbal) in English language.
  • Ability to communicate correctly and clearly with all customers
  • Good comprehension skills ability to clearly understand and state the issues customers present
  • Ability to concentrate follow customers issues without distraction to resolution
  • Work successfully in a team environment as well as independently
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
  • Excellent typing skills
  • Demonstrates an ability to successfully navigate websites
  • Self-disciplined, detail-oriented and willing to work in night shifts
  • Team player, flexible per business requirement, ability to quickly learn & successfully adapt in dynamic environment.

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