Amazon recruitment for Any Graduates & 10 +2 for Shipping & Delivery Support Associate
About This Profile:-
The SDS Associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. The SDS Associate are expected to identify Delivery Partner concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Company: Amazon, India
Position: Shipping & Delivery Support Associate
Location: Delhi, India
Required: Graduation/10 +2 in any specialization from a recognized university.
Responsibility and Other Requirements Details:-
- Effectively communicate in a clear and professional manner at all times
- Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
- Effectively manage sensitive cases by reporting up the escalation matrix
- Demonstrate excellent time-management skills
- Maintains or exceeds targeted performance metrics
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements
- Graduation/10 +2 in any specialization from a recognized university.
- Excellent communication skills (written and verbal) in English language.
- Ability to communicate correctly and clearly with all customers
- Good comprehension skills ability to clearly understand and state the issues customers present
- Ability to concentrate follow customers issues without distraction to resolution
- Work successfully in a team environment as well as independently
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
- Excellent typing skills
- Demonstrates an ability to successfully navigate websites
- Self-disciplined, detail-oriented and willing to work in night shifts
- Team player, flexible per business requirement, ability to quickly learn & successfully adapt in dynamic environment.
1 Comments
Hello....I m puja pandey
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