Rackspace Technology Hiring Cloud Engineers Permanent Work Form Home | 4-8 LPA

 Rackspace Technology Hiring Cloud Engineers Permanent Work Form Home | 4-8 LPA

Rackspace Off Campus Drive 2023: Rackspace is looking to hire the entry level/ fresher candidates for the role of Cloud Engineer Trainee across the Gurgaon Location in India. The details about the Rackspace Off.

About Company:- We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

Rackspace Recruitment 2023 Details :

Job Role :	Cloud Engineer I
Education :	BE/B.Tech/BCA/BSC/BCOM/MCA or Any Graduate
Experience :	Freshers
Job Location :	Work From Home
Package :	4-8 LPA

The Cloud Engineer is a key element within the Rackspace support infrastructure and is  expected to provide a high level of technical  support on cloud platform and Linux OS to our customers via the phone, ticketing system, and automation. 

This  role  owns complex customer issues which may take several days or weeks to resolve  and keeps our customers updated through every step of the process.  

Responsible  for the support of internal  and external  customers on  multiple platforms.

Work with customers and other teams  to troubleshoot customer  environments to increase user satisfaction.

Resolves customer issues, providing guidance and recommendations  to increase efficiency  and reduce customer incidents.

Develops  tooling and processes to drive and improve customer experience, creates playbooks, and providing mentoring on customer related issues to support teams.

The Support Engineer is expected to take initiative and advise on  potential pitfalls that a customer may encounter and suggest  alternatives  which  may better  serve the  stability and security of the customer’s solution.

Keeps informed of emerging technologies. 

Responsible for adhering to company security policies  and procedures and  any other relevant policies and standards  as directed.

Apply-Link For Rackspace : Click here